{"id":47,"date":"2026-07-28T23:42:24","date_gmt":"2026-07-28T21:42:24","guid":{"rendered":"https:\/\/start.fahrschule-fahrplan.de\/datenschutzerklaerung\/"},"modified":"2026-07-28T23:42:24","modified_gmt":"2026-07-28T21:42:24","slug":"datenschutzerklaerung","status":"publish","type":"page","link":"https:\/\/www.fahrschule-fahrplan.de\/en\/datenschutzerklaerung\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"
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Privacy Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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Updated: October 2026<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Person in charge<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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The party responsible for data processing on this website is:<\/p>

Fahrschule FAHRPLAN GmbH<\/strong>
H\u00e4user Gasse 2
60487 Frankfurt am Main
Managing Director: Sven Jaroschek
Phone: 069 \u2013 87 20 28 96
Email: info@fahrschule-fahrplan.de<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Hosting and server logs<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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This website is hosted by ALL-INKL.COM. When you access the website, the hosting provider automatically collects information in so-called server log files, which your browser transmits: generally the IP address, the time of access, the page accessed, as well as the browser and operating system. This data is used for the technical provision of the website and for IT security. It is deleted as soon as it is no longer required for these purposes, subject to statutory retention obligations. The legal basis is Art. 6(1)(f) GDPR.<\/p>

The website is transmitted via an encrypted SSL\/TLS connection.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Enquiry form<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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On this website, you can submit a non-binding consultation request via a form. In doing so, we process the information you enter: Name, telephone number and email address<\/strong> (mandatory fields) as well as \u2013 depending on the form \u2013 your request, the preferred branch and your desired timeframe. We use this information to process your inquiry, to contact you personally and to send the automated confirmation of receipt; the email address may also be used for further communication regarding your specific inquiry.<\/p>

In addition, for technical reasons, the time of submission, your IP address and your browser\u2019s identifier are recorded. If you arrive via a Google advert, the associated click ID is also sent so that we can identify which advert led to your enquiry.<\/p>

What happens to the information:<\/strong> They are transmitted by email to info@fahrschule-fahrplan.de and also stored in this website's database<\/strong>. Double filing is intended to prevent a request from being lost if an email does not arrive. Only driving school employees have access to the stored requests.<\/p>

Legal basis<\/strong> is Article 6(1)(b) GDPR, insofar as your enquiry serves the preparation of a training contract, otherwise Article 6(1)(f) GDPR (our legitimate interest in processing enquiries reliably).<\/p>

Storage period:<\/strong> Enquiries that do not lead to a training relationship are deleted after six months at the latest<\/strong>. If a training relationship is established, the statutory retention periods apply.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Automated acknowledgement of receipt<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Once you have submitted your form, you will automatically receive a confirmation of receipt at the email address you provided; for non-binding pre-registration, your name, telephone number and email address are required fields. The confirmation is sent via the mail server of our provider, ALL-INKL.COM, and is intended solely to confirm receipt of your enquiry and to clarify any outstanding issues. We will use your telephone number to contact you as requested \u2013 we will only contact you via WhatsApp if you explicitly select WhatsApp as your preferred method of contact in the form. Your enquiry does not constitute consent to receive newsletters or advertising.<\/p>

If, in the pre-registration form, you select WhatsApp<\/strong> As your preferred method of contact, we will actively contact you via the mobile number you have provided in order to respond to your enquiry. In doing so, WhatsApp Ireland Limited (a Meta Group company) will also process your telephone number and communication data; it cannot be ruled out that data may be transferred to third countries, in particular to the USA. This contact relates exclusively to your specific enquiry \u2013 you will not receive any advertising as a result, and this does not constitute general consent to receive advertising. The legal basis is Article 6(1)(b) of the GDPR, insofar as your enquiry serves to prepare for the conclusion of a contract; otherwise, it is Article 6(1)(f) of the GDPR. If you do not wish this to happen, simply select \u2018Telephone\u2019 or \u2018Email\u2019 as your preferred method of contact. The retention period is the same as for the other form data.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Automatic reply to enquiries (AI support)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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If you write your own question in the message or comments field of a form on this website and have given an email address to which we can reply, we prepare a paragraph for our automatic reply email that addresses your question. For this we use an AI language model. It does not write any text of its own; instead it selects up to four suitable text modules from modules we have checked. We check this selection automatically before sending. If a step fails, you receive the reply email without this paragraph. This applies to enquiries that we answer in German or English.<\/p>

What data is transmitted:<\/strong> Only the text from this field, and only in cleaned form. Only general words, technical terms relating to driving licences and driver training, references to places, countries and languages, and small numbers with a unit (e.g. duration, price or age) remain; all other words and longer numbers \u2013 for example names, street names, phone numbers or email addresses \u2013 are replaced by ellipses beforehand. In addition, we transmit the type of your enquiry (e.g. class B or licence exchange), the language of the reply and, for a licence exchange, where applicable the country of your licence if you stated it in the form or in the licence exchange check. We do not transmit your name, phone number, email address or your other form details. If our filter detects terms relating to health, religion, alcohol or drugs, criminal offences, accidents, fines or driving bans in your message, if it is written in a non-Latin script or if too little remains after cleaning, nothing is transmitted. This detection is not complete.<\/p>

AI service provider:<\/strong> The language model is provided by Anthropic Ireland, Limited, Ireland, which acts as our processor. Anthropic uses further sub-processors, including cloud providers in the USA (list: www.anthropic.com\/subprocessors). Anthropic stores the transmitted data in the USA; processing may also take place in data centres in other countries. Transfers to third countries are based on the EU Standard Contractual Clauses (Art. 46(2)(c) GDPR), which form part of the data processing agreement with Anthropic. According to Anthropic, the data is deleted within 30 days unless longer retention is required by law; if Anthropic's automated safety systems flag content as violating its usage policy, it may be retained for up to two years. Under the contract, Anthropic may not use the data to train its AI models.<\/p>

Purpose and legal basis:<\/strong> The purpose is a quick and suitable reply to your question. The legal basis is Art. 6(1)(b) GDPR, insofar as your enquiry serves to prepare a contract, and otherwise Art. 6(1)(f) GDPR (our legitimate interest in answering enquiries quickly and correctly). Where we rely on Art. 6(1)(f) GDPR, you can object to the processing on grounds relating to your particular situation (see the section \"Your rights\"). No automated decision within the meaning of Art. 22 GDPR takes place: the paragraph contains only general information, and whether our office also contacts you does not depend on this selection.<\/p>

Storage period:<\/strong> The storage period stated in the section \"Enquiry form\" applies to your enquiry and the reply email. We store the cleaned question and the selected text modules without names or contact details for quality control, including in a daily internal overview, and delete both after 21 days. We delete technical logs without text (e.g. type of enquiry, language, result of the check) after six months.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Online registration and payment<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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If you sign up online and pay directly, we process the payment via Mollie<\/strong> . The provider is Mollie B.V., Keizersgracht 126, 1015 CW Amsterdam, Netherlands. The information required for the payment is transmitted \u2013 depending on the selected payment method, this includes your name, email address, the amount and the payment reference. You enter your actual payment details, such as your account number or card details, directly on Mollie's platform; we do not get to see them and do not store them. The legal basis is Art. 6(1)(b) GDPR, as the processing is necessary for the performance of the contract. Further details can be found in Mollie's privacy policy at mollie.com\/en\/privacy<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Contact by phone or email<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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If you call us or send us an email, we will process the details you provide exclusively for the purpose of handling your enquiry. The legal basis for this is Article 6(1)(b) of the GDPR, provided your enquiry is directed towards the preparation of a contract, and Article 6(1)(f) of the GDPR in all other cases.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Contact via WhatsApp<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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In several places on this website you will find links that lead to a conversation with us about WhatsApp<\/strong> open \u2013 for example, to register for a theory evening. Nothing is embedded in the website: as long as you don\u2019t click, nothing is loaded and no connection is established. If you click, WhatsApp will open on your device, and the terms and conditions of WhatsApp Ireland Limited will apply. If you write to us, we will process your message and your telephone number in order to deal with your enquiry. The legal basis is Article 6(1)(b) of the GDPR for contract-related enquiries; in all other cases, it is Article 6(1)(f) of the GDPR. If you wish to avoid this, you can contact us just as easily by telephone, email or via the form.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Technical components of the website<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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This website runs on WordPress and the Hello Elementor theme, as well as the Elementor and Elementor Pro plugins. These components operate on our own server or locally in your browser and do not transfer any personal data to third parties.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Fonts<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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The fonts used (Inter) are hosted entirely on our own server. When loading, this creates No connection to Google servers<\/strong>. This does not result in your IP address being transmitted to Google.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Cookies and audience measurement<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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This website uses only a few cookies. Technically necessary cookies are required for the operation of the site.<\/p>

If you arrive via a Google advert, we store the click ID for your advert in a separate cookie (fp_gclid<\/em>, duration 90 days). It does not contain any personal information and is used solely to match your subsequent enquiry to the correct advert. In addition, Google sets its own cookie as part of conversion tracking (see below).<\/p>

You can delete or block cookies at any time via your browser settings. How to do this can be found in your browser's help section.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Manage consent<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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For the query and management of your consent, we use Real Cookie Banner<\/strong> a (devowl.io GmbH). Your choice will be saved on your device so that we do not have to ask you again on every visit; this records the time, your selection and a random identifier. The legal basis is Art. 6(1)(c) GDPR \u2013 we are obliged to be able to demonstrate consent given. You can change or revoke your decision at any time.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Google Ads conversion tracking<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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This page is the landing page for our adverts on Google Ads. We use Google Ads\u2019 conversion tracking so that we can identify which adverts lead to an enquiry. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.<\/p>

If you have arrived at this page via a Google advert, a cookie will be set (_gcl_au<\/em>, usually valid for 90 days). Once you\u2019ve submitted the form, a notification is sent to Google confirming that an enquiry has been made. This only tells us how many enquiries a particular advert has generated \u2014 not which person clicked on it.<\/p>

The data processed includes your truncated IP address, details of your browser and device, and the time of your visit. Data may be transferred to the USA; Google relies on the European Commission\u2019s Standard Contractual Clauses and is certified under the EU-US Data Privacy Framework.<\/p>

Legal basis<\/strong> is our legitimate interest in measuring the effectiveness of our advertising (Art. 6 para. 1 lit. f GDPR).<\/p>

Objection:<\/strong> You can object to this processing at any time \u2014 either by disabling personalised adverts in your Google settings (adssettings.google.com<\/em>) or by blocking cookies in your browser. For further details, see Google\u2019s privacy policy: policies.google.com\/privacy<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Google Analytics 4<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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On our website we use Google Analytics 4<\/strong> , a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The service helps us to understand how our pages are used \u2013 which content is accessed, where visitors come from and at which point they leave the site. We use this information to improve our service.<\/p>

This sets cookies (among others _ga<\/em> and _ga_*<\/em>, for a period of up to two years) and usage data are transferred to Google. Your IP address is truncated before it is stored. Data may be transferred to the USA; Google is certified under the EU-US Data Privacy Framework. The legal basis is your consent under Article 6(1)(a) of the GDPR, which you provide via the cookie banner and may withdraw at any time.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Google Consent Mode<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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We use the Google Consent Mode<\/strong>. This means that, although the Google services are loaded on our website, they are subject to the choice you make in the cookie banner. Without your consent, no cookies will be set and no identifiers stored.<\/strong> \u2013 Google then only receives anonymous signals that cannot be traced back to you, without any device or user identifiers (such as information indicating that a page has been accessed). Based on these anonymous signals, Google makes a statistical estimate of the total number of requests made.<\/p>

If you give your consent, all features will be enabled. If you change your mind later, it will apply from that point onwards. You can change or withdraw your selection at any time via the privacy settings link at the bottom of the page.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Articles from Instagram<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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On individual pages we show current posts from our Instagram<\/strong>-Profile. These are only loaded once you have consented. Only then does your browser establish a connection with servers belonging to Meta Platforms Ireland Limited, during which your IP address, amongst other things, is transmitted. Without your consent, nothing is loaded here. The legal basis is Art. 6(1)(a) GDPR; you can withdraw your consent at any time.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Route planning to our branches<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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For each branch, you\u2019ll find a link that opens the route by public transport in Google Maps. These are plain text links<\/strong> \u2013 There is no map embedded in this website, and unless you click on it, nothing from Google will be loaded and no connection will be established with that site.<\/p>

If you click on one of these links, Google Maps will open. From that point onwards, Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, will process your data under its own responsibility \u2013 we have no control over this. For further details, please see Google\u2019s privacy policy: policies.google.com\/privacy<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Your rights<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Subject to applicable data protection laws, you have in particular the following rights:<\/p>